The thought of creating a competency framework seems overwhelming when you are considering the knowledge, skills, and business behaviors people use in their role to achieve performance success. In this video I outline the steps you can use to streamline this process by observing, listening, interviewing, and focusing on the actions actual practitioners use in their daily efforts. The level of proficiency is a key component of each step as it relates to bringing new hires up to speed combined with ways existing, skilled workers have reached this level.
I outline the 4 basic building blocks your efforts will result in and how you can then expand and add additional blocks to craft your, unique, framework that can be used to evaluate the level of expertise current employees have, identify opportunities to target professional development, and enable accurate job postings. Let’s talk more about how you can use learning as a strategic business and retention tool. We can Zoom or even use the phone to talk because together, we are stronger, and we don’t need being remote or at a distance to keep us from connecting and engaging – let’s learn and work together! I’ll bring some coffee….