A capable worker needs more than technical or functional skills to be successful performing their role, they maximize these and utilize behavioral skills. We can impact the organization when we ask the business experts to define the broad range of skills people use in performing their role and how they are measured in the operational … Continue reading
We use the term, we include in job descriptions but what is this “competency” stuff and what will it include for future learning and performance professionals to succeed in the next 5-10 years? I am excited to lead a session at the Learning Solutions Conference in March focused on Who Is the Next-gen Worker (and … Continue reading