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One of the most common leadership misconceptions is that training is the fix for every performance issue. In reality, many challenges aren’t about skill at all—they’re about clarity. When expectations are fuzzy, oversight increases, and teams lose confidence in their ability to move work forward. In this month’s Ryan Report, I walk through how leaders … Continue reading
A capable worker needs more than technical or functional skills to be successful performing their role, they maximize these and utilize behavioral skills. We can impact the organization when we ask the business experts to define the broad range of skills people use in performing their role and how they are measured in the operational … Continue reading
We use the term, we include in job descriptions but what is this “competency” stuff and what will it include for future learning and performance professionals to succeed in the next 5-10 years? I am excited to lead a session at the Learning Solutions Conference in March focused on Who Is the Next-gen Worker (and … Continue reading
Monday Morning Musings 