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“Performance lives in the handoff — not the classroom.” A team falling behind doesn’t always need more training — sometimes they need better handoffs. In this video, I share how a simple misunderstanding of roles and responsibilities slowed a system rollout, and how clarity, shared expectations, and intentional leadership unlocked performance. If you’re leading teams … Continue reading
In this video, I reflect on the remarkable human capacity for growth and transformation. Drawing from the experience of attending a physician’s residency match ceremony, I explore a vital leadership principle: the need for me to continually reexamine my views of others as they evolve and develop new talents. Too often we get stuck in … Continue reading
Monday Morning Musings 